← Back to Podcasts

Episode : #381: Systemization: Where to Start?

Podcast Description

This one’s for all the system folks out there! Heck, it’s for the non-system folks, too, because Kiera’s here to share how to start getting your practice organized!

First, know that the Dental A-Team has created a 12 Systems Comprehensive Success Cycle, aka the systems we think are MOST important to get established in your office! The 12 systems are as follows …

  1. Company goals

  2. KPIs

  3. Billing

  4. Operations manual

  5. Scheduling

  6. Patient flow

  7. Treatment planning

  8. Marketing

  9. Hygiene

  10. Meetings

  11. Office manager/HR

  12. Communication and morale

Gotta love 12-step programs, right? Well, here are five we recommend starting off with when building systems:

  1. Hand-offs (see our NDTR cheat sheet)

  2. Tracking (here’s a sample scorecard)

  3. End-of-day checklists (a DAT-approved example)

  4. Hiring

  5. Billing

Establishing systems will turn your practice into a fully functioning one, so get started today!

Episode resources:

Reach out to Kiera

See our 12 Systems Comprehensive Success Cycle

Subscribe to The Dental A-Team podcast

Visit The Dental A-Team website

Review the podcast on iTunes

Recent Podcasts

Episode

Fast Track through the Pharmacy: What to Know for Easier Clearances

Kiera is joined by the tooth-healer himself, Jason Dent! Jason has an extensive background in pharmacy, and shares with Kiera where his pharmaceutical experience has bled over into dentistry. This includes the difference between anti-quag and anti-platelet and which medications are probably safe, what to do to shorten the drag time in the pharmacy, how […]

Listen Now

Episode

The Life-Changing Magic of Accountability (and How it Reduces Stress)

No matter what position, no matter how many years someone’s been in their position, every team member likes to know that they’re doing a good job. Tiff and Kristy talk about why defining duties and responsibilities—and then measuring metrics against those duties and responsibilities—is so critical to “winning” at your job. Episode resources: Subscribe to […]

Listen Now

Episode

Stop Thinking Turnover Makes You a Failure

Kiera is joined by Dr. Paul Etchison to talk about changing the mindset of turnover = failure. This transition is part of the evolution of leadership. Both Kiera and Dr. Etchison share their own experiences in remaining true to core values, and keeping their definitions of success separate from whether a team member stuck around […]

Listen Now

Episode

3 Costly Pitfalls + How To Course-Correct

Kiera is here with a gift to make your practice even better: The three most common mistakes dental practices make, and guidance on how to get out of them. Is your practice making one of these mistakes? Delegating tasks without ownership Avoiding hard conversations Flying blind on your numbers Episode resources: Subscribe to The Dental […]

Listen Now