All practices reach a point in their lives where they need to make a decision: Expand your practice and take all insurances; drop insurance plans; or keep doing what you’re doing and hope something changes.
This episode dives into successfully dropping insurance plans and maximizing your time in a day. Kiera explains the process for bidding adieu to plans and keeping patients happy:
Establish a fee-for-service culture, have a membership plan in place
Decide on a plan to cancel and know how many people are on that plan
Decide on date to terminate the plan, submit a plan
Finalize communication
Train team on verbiage
The Dental A-Team can personalize this process for you and provide you with templates to do so. Be sure to reach out: [email protected]
Episode resources:
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